Covid-19 Statement

At Knapp Veterinary Hospital, we have always been committed to providing a safe environment in which you and your pets can receive treatment while feeling comfortable and secure.  Our community, our people, and our pets are most important to us, and both your safety and your pets’ well-being remain our number one priority as we deal with the risks around COVID-19.

If your pet is sick or scheduled for routine care, we are open and fully operational. We will do everything we can to meet your needs pertaining to any service you need, and we have put the following into place for you:

• Our facility is thoroughly sanitized daily with the most advanced and effective disinfectants available, and we will continue to ensure that we take proper measures to minimize any potential risk. Our staff has been trained and instructed in the most effective cleaning protocols for our clinic.

• To maintain “social distancing,” we would like to offer you the option of curbside drop-off. Simply call us when you arrive for your appointment, and one of our associates will come to the car to get your pet. We will then call your cell to arrange bringing your pet back to your car outside the clinic. We can arrange for you to pay online, or we can disinfect your credit card before returning it to you.

• Alternatively, if desired, after checking in at reception and dropping off your pet, you are welcome to wait in your car. We will optionally text you when we are ready to discuss care options.

• If you need to pick up food or medications for your pet, please call and we will bring the medications and food to your vehicle. We strongly encourage you to coordinate home delivery for individual or reoccurring needs. We work with vetsource.com to ensure that your pets receive the quality products that we utilize in our practice. The shipping of any food or prescriptions can be sent directly to your home via vetsource.com when it is convenient for your schedule.

We are dedicated to providing you and your pet companions the very best in care, and we will continue to fulfill that promise to you regardless of external events. While we cannot be certain of how long this virus will cause disruption, we are certain that we will all get through this together, as a community.

We understand that coronavirus poses risks, but we also know our pets need and deserve care during this time.

Thank you for trusting us as your partner in your pets' healthcare. 

Sincerely,

The Doctors and Staff at Knapp Veterinary Hospital